Terms of booking with O'Brien Training, in realtion to cancelling your booking
Written cancellations received with no less than 4 weeks’ notice will be accepted and refunded in full.
Written cancellations recieved within 7 - 14 days will be charged at 50% of the booking fee.
Written cancellations recieved in less than 7 days of the start of the course, where we reserve the right not to offer a refund of the booking fee.
No shows on the day of the training or withdrawal from the course will incur a 100% charge.
Substitutes can be nominated in place of the original candidate at short notice prior to the course if required. Please contact your instructor at your earliest convenience
In the unlikely event that we need to cancel your course you will be offered the choice of a refund or of rescheduling of the date at a mutually convenient time.